Sandy joined our practice in 1996 as a front desk receptionist. Her experience extends through all operational aspects of the practice. Sandy is married with two children and three grandchildren. Sandy and her husband, Dan, enjoy going to Detroit Tiger games together. Sandy loves being a grandmother and spending as much time with the kids as possible. She enjoys weekends at the lake and living life to its fullest.
Paula joined the practice in December 2016 as the office manager. Having recently retired from banking, Paula's background has been in management and customer service. Paula has extensive training and teaches organizational management for Spring Arbor University. Paula's goal is to ensure we have patients for life by providing an excellent patient experience. Paula is a long-time Bedford resident; she lives in Lambertville with her husband and son. Paula enjoys reading, all things Food Network, and spending time with her three amazing grandchildren.
Debbie joined our practice in 2007. She has experience in serving as a patient insurance advocate and many operational functions. Debbie currently serves as our insurance billing specialist and works closely with many insurance companies supporting our patients. Debbie is the proud mom of two great young adults, Daniel and Ashley. She is also “mom” to one dog, four cats, and two Arabian horses. Her best friend is her husband Ray and she is happiest when she is with the ones she loves.
Julie joined our team as a pretester in 2007 and now is an optician. Her day may include greeting patients, assisting with eyewear design and custom lens selection. Julie is committed to providing the most comfortable experience possible at Pinnacle Eye Group. She and her husband, Larry, live in Temperance, Michigan. Julie is a proud mother of two adult children, Chad and Emily. She also enjoys being with her family and friends and loves all sports and gardening.
Amber has over 20 years of optical experience and is a state-licensed dispensing optician. She joined our practice in 2010. Her responsibilities include ordering lenses, lab work and final inspecting of all eyeglasses. Amber is a happily married mother of two daughters. In her spare time, she enjoys spending time with her family at their cottage on Sand Lake and doing many outdoor activities.
Brandi joined our practice as a medical scribe in 2014. A typical day for her consists of medical record documentation and patient interaction. Her favorite part of every day is getting to know the patients that she meets. In her free time, Brandi enjoys relaxing with her fiance and spending time with her family.
Hannah joined Pinnacle Eye Group in July 2016 as a Certified Ophthalmic Assistant. She loves this job because it allows her to interact with the patients on a more personal level. She likes to provide each patient with an enjoyable experience and to make sure they are comfortable during their visit. She loves to work with children and to make sure that their first eye exam is a positive experience. In her free time, she enjoys spending time with family, pets, dance, and shopping.
Kate is our Patient Care Coordinator and has 10 years’ experience with our team of professionals. A typical day for her consists of greeting our patients and helping with their “paperwork”, scheduling appointments, gathering insurance information and overseeing operations. Kate enjoys living on her farm in Bedford, spending time with her family and cooking delicious home-grown meals.
Jenna joined the Pinnacle Eye Group team in June 2017. She is a certified paraoptometric, specializing as an optical technician and medical scribe. She has been in the optical field for five years. Outside of work she enjoys spending time with her fiancé on their farm, tending to the animals. Jenna is also a certified equine/canine massage therapist and enjoys the outdoors.
Cheryl joined Pinnacle Eye Group in January 2017. She is a certified paraoptometric and brings 28 years of optical experience to our team. She enjoys helping people with selecting frames and lenses to fit their personality and lifestyle needs. She also helps to hand-select the frames in our Eyewear Gallery. Cheryl also enjoys writing, reading, repurposing furniture and creating new things. She loves to cook and enjoys being by the water, whether ocean or lake, spending time with her family and granddaughter. Cheryl is also working on her first children’s picture book!
Krista is new to Pinnacle Eye Group as of January 2018 after having worked in Special Education for the last 17 years. She enjoys working at the front desk because she has the opportunity to meet new people. Krista has been married for 27 years, has two grown children, and two grandsons, whom she adores. She spends her time shopping, reading and playing with her English bulldog when not at work.
In December 2017, Heather joined our team as an entry-level optometric technician. She came to us with a strong background providing excellent customer service in the restaurant industry. She worked as a server, manager, and helped open restaurants. Heather is a Bedford graduate and is supportive of our community. She is an avid University of Michigan fan. She can be found playing volleyball when her schedule permits. Currently, she is working as a medical scribe for the doctors.